Being a well-known brand in digital market, Norton has several security solutions to deal with scams, online frauds, ransomware, and other viruses. The software can be used by both windows and mac users. The best feature of Norton is that you don’t need to keep a regular check on updates, scanning, and other procedures. Whenever an update is available, it will update automatically. But if you have turned off the auto update option, you will be asked whether to update the software or not
While updating the software, you may face several issues which will disturb the process. The most common is the “An update error occurred” message which comes on your screen. It is one of the most annoying problem with the process. It is because there is a problem in the LiveUpdate servers. But this is a very common problem, and you can resolve this problem on your own. You can wait for 24 hours and then run the LiveUpdate. If it doesn’t work, you can follow the steps given below. You can also get in touch with Norton Tech support number to get professional assistance by the experts.
Steps to fix “an update error occurred” are:
Update the virus definitions-
- Step 1: You need to download the virus definitions for your Norton product from the official website of Norton.
- Step 2: Then you have to click twice on the downloaded file, and you will see some instructions on the screen which you need to follow
- Step 1: Firstly you need to start the Norton software, you will see My Norton window, you will have to open it.
- Step 2: Then, you will see the main window where you have to click on Live Update
- Step 3: Once you have finished the LiveUpdate, you need to restart your Mac
These two steps will help you resolve your problem. You need to follow them properly to fix this error. If these steps do not help you in any way and you are still receiving the error notification, you will have to call Norton customer service number where the technical executives could help you conquer this error. These professional experts are available 24 hours a day at your service. You can call them whenever you want, and you will be provided with a detailed and trustable solution on which you can rely and fix the issue.